GUARANTEE
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here for a PDF download.
All of our horses are guarantee in writing, and this page shall
constitute the guarantee, terms and conditions of the sale although
they are not printed specifically on the Sale Contract you receive
at the time of purchase.
Most
commonly people want more time to try a horse, they want the right
to a vet check, and/or they want the right to return the horse if it
doesn’t fit their home and family. We have no problem with
that, we want our clients to be happy with their new horse and we
will work very hard to see the match is good for both horse and
rider.
To that end we offer what we believe to be the BEST PUBLIC GUARANTEE
IN THE HORSE BUSINESS!
And we stand behind it better than anyone!
We know
some of these lines sound funny, but we have been doing this for
years and we’ve come across some very unusual cases, so please bear
with us, we are trying to offer you guarantees that are fair to
everyone, and one that takes into consideration that these are
living creatures who have minds of their own!!
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Any
horse may be purchases on a one month trail.
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Horse shall remain at Hidden Creek
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Prospective buyer may ride and use the horse as if it were
their horse.
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Prospective buyer shall NOT be responsible for health,
vaccinations, worming, etc. during that time
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Prospective buyer SHALL be responsible for any injury to the
horse while said horse is in their care, control, or when it
is being ridden.
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There is an option of four (4) lessons which shall be
included in the lease price, no refund is given if the
lessons aren’t used.
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Additional lessons may be scheduled at $25 each, rather than
the usual lesson price.
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A
$500 fee shall lease and board the horse for the month, $200
of which is applicable to the horse if a purchase is made at
the end of the lease.
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There is no obligation to purchase the horse.
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This lease may be used to hold a horse off the sale market
for any reason, including but not limited to giving a
trainer time to come and look at the horse.
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If the horse is not working out, the lease may be
transferred to another horse during the course of the month
at no additional charge, but the hold on the original horse
shall be deemed terminated when the new horse replaces it.
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This fee, or any part thereof is not refundable.
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At
our discretion, we offer to in-state buyers with references:
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We offer a two-week trial at YOUR farm for a fee of $1,000.
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If the horse is returned within the two weeks, a $500 refund
shall be made, the other $500 is payment for the trial.
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If the horse is purchased within the two-week period, the
entire $1,000 shall apply to the price of the horse.
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If the vet check is done at the END of the trial period, and
the horse fails to pass for any reason, $500 shall still be
due. If you want to take advantage of the full refund, the
vet check must be done and Hidden Creek notified within 48
hours of the time the horse leaves the farm.
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Responsibility for the health and safety of the horse shall
fall to the trial buyer.
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There shall be no reimbursement of any additional expense
incurred on the horse including, but not limited to farrier
service, vet work or training.
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No part of the trial payment may be applied to another
horse.
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All
horses are sold with a 30 day NO
QUESTIONS ASKED EXCHANGE GUARANTEE FOR SUITABILITY AND
TEMPERAMENT. If you are not completely satisfied
with your horse, if it isn’t fitting into your home, if you
don’t like the color of it, we will gladly exchange the horse
with no argument. You don’t need to prepare a “case” for the
return, but we may ask WHY the horse isn’t working so we can
find you one that will suit you better ~ but there will never be
an argument.
****EXCEPTION ~ Registered horses are only accepted for
return if the horse has NOT been officially transferred, papers
have not been sent into the breed registry, and no effort has
been made to officially change ownership, to the new owner.
We ask that if you purchase a registered horse, you wait
until the 30 days are up, or until you are completely SURE you
want to keep the horse. IF YOU TRANSFER or initiate
transfer of official ownership with the registering body, or
change THE REGISTRATION PAPERS INTO YOUR NAME, WE WILL NOT DO A
RETURN EXCHANGE.******
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Horses must be returned within the 30 day period, all
registration papers, transfer, and coggins must be returned
with the horse.
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Horse must be sound and in saleable condition
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This guarantee is EXCLUSIVE of soundness guarantee as listed
below.
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If we don’t have what you want, we will work to find
something for you. We have horses coming and going all the
time, and your credit is good for as long as you like, until
you use it.
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Replacement horses are UP TO the price of the horse, but no
refund is made if the replacement horse is less expensive.
Horse pricing is somewhat fluid and often depends on the
time of year and the horse market, so EXACT matching of
horses and prices may not be possible. Our goal is to find
you a horse that will work for you and to that end, we will
continue to work until you are happy.
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We will never try to FORCE you into any replacement horse
you don’t feel comfortable with. It is YOUR choice.
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We do not give cash refunds for any reason, but we always
have the same TYPE of horse, and we get new horses all the
time, so we will have something that will work for you.
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There shall be no reimbursement of any additional expense
incurred on the returned horse including, but not limited to
farrier service, vet work or training.
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All transportation
fees for the returned horse, and the replacement horse,
shall be at the expense of the buyer.
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There is no limit to
the number of horses you may return. We will continue to
work with you until you and your horse are a good fit and
everyone is happy.
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VET
CHECKS
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You may, if you so choose, have the horse vetted by a vet of
your choice, or you may decide not to have it vetted, it is
not required.
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You may feel free to have any non-evasive procedure done to
the horse at the time of the vet check. For example, a vet
check could include X-rays, but would exclude spinal taps.
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At the time of the vet check, OR 48 hours after the horse
leaves Hidden Creek Farm, whichever comes first, all
responsibility for future soundness or health of the horse
passes from Hidden Creek Farm to the new owner, whether or
not a vet check has been done.
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A
horse may be vetted any time, by any vet, while it is at the
farm. We will be happy to attend the vet check, work with
the vet, show the horse, ride it, whatever the vet
requires. There is no charge for this service.
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Any vet check done AFTER the horse leaves the farm, must be
done within 48 hours. 48 hours MEANS
48 hours. That is on the long side of industry
standard. If you want your own vet to do the vet check, we
advise you to make the vet appointment BEFORE you pick up
the horse, then pick up the horse (Or have it delivered.) so
the vet check falls within that period of time. We do not
make exceptions to this rule, it is too easy for a horse to
get hurt.
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Expect horses over 9 years old to have some arthritis and it
may not pass a flexion test perfectly. Therefore we do not
guarantee flexions tests on any horse over 9. If you want
100% sound, be sure to purchase something that is 4-6 years
old.
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We do cash refunds ONLY if the horse fails to pass the vet
check, and ONLY UNDER THE FOLLOWING CIRCUMSTANCES:
i.
The vet check is done either on the farm, or within 48 hours
after the horse leaves.
ii.
We receive a written report from the vet. We sell our
horses sound and if they aren’t, we want to know why.
iii.
Hidden Creek must be informed that the horse failed to pass
within the 48 hour time frame.
iv.
Return transportation is at the expense of the buyer and
there shall be no reimbursement of any additional expense incurred
on the horse including, but not limited to farrier service, vet work
or training.
v.
The horse must be returned, along with all paperwork, by the
weekend following the vet check.
vi.
We do not guarantee horses for temporary conditions such as
stone bruises, colds, minor thrush, etc. If the horse HAS NOT
LEFT THE PROPERTY, we will be glad to keep the horse and treat it
until such conditions have been cleared up and the horse can be
re-vetted. This does not apply if the horse has left the
property.
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Horses may remain at Hidden Creek for two weeks, board free,
after the time of purchase. Horses may remain after that time,
but board will be charged, according to current board rates as
published on the website. Horses boarded are NOT kept ridden,
so if you want the horse ridden on a regular basis, an
additional fee will be charged for riding.
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Deposits represent an offer to purchase the horse. It means we
no longer show the horse to other customers, and we take it off
the website. Deposits are non-refundable except in the case
where a horse fails a vet check. (See above.) and the vet
findings have been returned with the horse. A $500 deposit will
hold a horse for two weeks without board, (The entire $500
applies to the purchase of the horse.) OR if you are still
considering the horse, under the LEASE plan mentioned in Section
1. (Only $200 applies to the purchase of the horse.)
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We do not enforce any contracts past the
amount of the deposit. (i.e., we would not try to
enforce a purchase you did not want to complete, even after you
have signed the Sale Agreement. But deposits made along with
that contract signature, are not refundable.)
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This
guarantee does not apply to horses selling for $2500 or less.
These horses sell (AS IS)
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Guarantees cost money, vet checks take TIME from our
schedules.
i.
Customer Service takes time. We will sometimes
entertain a lower price for a horse if you want to accept it without
guarantees in an “AS IS.” condition. This doesn’t mean we
think there is anything WRONG with the horse, but if you don’t value
the customer service and guarantees we offer, we will be glad to
give you a reduced price on the horse.
ii.
You can buy horses cheaper other places, but our prices
include the guarantees and customer service we provide. If you
make a lower price offer, those additional guarantees and services
do not apply.
iii.
If you make a lower price offer and it is accepted without
guarantees, we will ask you to sign an “As Is” waver.
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Low priced horses are designed to be fast, easy sales.
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Horses selling for $2500 or less must be picked up or
delivered within one week.
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If you want a vet check, you must be here for the vet and
take care of it, and no cash refund will be given if you
don’t like the outcome. (We do believe all of our horses
are serviceably sound or we wouldn’t sell them.) However,
we will not enforce any sale agreement for the balance of
money past the deposit.
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All
horses must be paid for before they can be picked up from Hidden
Creek Farm. This includes financed horses.
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No
other terms, except for those expressly set forth here, are
implied.

PLEASE FEEL FREE TO EMAIL US IF YOU HAVE
ANY QUESTIONS hiddencreekva@yahoo.com
Hidden Creek Farm
30 Marshall Rd, Ruckersville, VA 22968
434 985 4309 home, 434 996 6993 (Tammy
Cell), 434 996 3043 (Kandi Cell)